By using this web site you understand and agree to these Terms Of Use and to follow these Terms Of Use and all applicable laws and regulations governing this web site. We reserve the right to change these Terms at any time, effective immediately upon posting on this web site.
This web site is owned and operated by MR Roses Flower Co. All materials appearing on this web site, text, designs, graphics, logo, and images are the sole property of MR Roses Flower Co and may not be used, re-purposed, re-distributed in any way or form without the written permission of MR Roses Flower Co.

We try to provide the most accurate information available; however, we can not guarantee that our web site or our services will be error-free. We will make every effort in our power to provide the best service possible, and to satisfactorily deliver your product on time.

All orders will be billed on the day we receive the order. Advanced orders are welcome, but we will not commit to any price for more than a week in advance of any order. We will notify you of any change in prices.

If for any reason we don't have a specific color available after the order has been placed; we will attempt to contact the sender as soon as possible; if we can not contact the sender, we reserve the right to substitute the color with one of a similar value; this is not a cause for refund or replacement. This may happen due to high demand, or poor weather conditions; last minute changes may occur. Please be aware that sometimes as a result of normal wear and tear of the transportation process, rose buds may break off. MR Roses is not responsible to replace roses affected by the transportation process.

OWNERSHIP AND TRADEMARKS
MR-ROSES.COM is owned by MR Roses Flower Co. All other trademarks, product names, and company names and logos appearing on this Web Site are the property of their respective owners.

PROPRIETARY RIGHTS
You acknowledge that MR-ROSES.COM contains information, data, software, photographs, graphics, and other electronic material that are protected by copyrights, trademarks, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Content is copyrighted as a collective work under the U.S. copyright laws. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part.

Under no circumstances shall MR Roses Flower Co, or its Affiliates, or any of their respective officers, directors, employees, or agents, be liable for any loss or damage caused by your reliance on any content or other information obtained through the Web Site. It is your responsibility to evaluate the information, opinion, advice, or other Content available through the Web Site.

TERMS OF USE FOR LARGE ORDERS
All orders will be billed on the day we deliver the boxes from the farm to the established cargo company in Quito - Ecuador (we get into an agreement with client to determine the cargo company to be used for shipment). An invoice will be emailed the day we deliver the boxes of roses from the farm to the cargo company in Quito Ecuador. Credit card will be charge that same day (day we deliver the boxes of roses from the farm to the cargo company in Quito - Ecuador) for the full amount stated on the invoice.

We will collect a "credit card authorization form" prior shipment of boxes, and we will use that number for payment. We will charge the authorized credit card number the day we deliver the boxes to the cargo company in Quito - Ecuador. If the credit card is declined, we will attempt to contact the buyer to get a different number; if we can not contact the buyer, no shipment will leave the farm.

If for any reason we don't have a specific color available after the order has been placed; we will attempt to contact the sender as soon as possible; if we can not contact the sender, we reserve the right to substitute the color with one of a similar value; this is not a cause for refund or replacement. This may happen due to high demand, or poor weather conditions; last minute changes may occur. Please be aware that sometimes as a result of normal wear and tear of the transportation process, rose buds may break off. MR Roses is not responsible to replace roses affected by the transportation process.

Mr Roses Flower Co will not be responsible for: custom clearance delays, problems with the cargo company used, or delays in flights. All of our large quantities orders are sold FOB Quito; this means that we fulfill our obligations over the product when we drop the boxes at the cargo company in Quito - Ecuador established with the client.

REFUNDS FOR LARGE ORDERS
In order to avoid getting sued over loss of business for receiving the roses late, I would like you to please post the following statement in our terms and conditions page - ideally as soon as since we are delayed on 5 orders from yesterday.

The website is the property of Mr Roses. By linking, referencing, buying from, using or accessing the Mr Roses website, you agree to these Terms and Conditions, including agreeing to indemnify and hold Mr Roses harmless from all claims of any nature arising from your access and use of this website.

*YOU AGREE THAT YOUR ACCESS TO, AND USE OF, THE MR ROSES WEBSITE AND THE CONTENT THEREOF IS AT YOUR RISK. YOU AGREE, THAT UNDER NO CIRCUMSTANCES SHALL MR ROSES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING FROM LOSS OF BUINSESS. *There are some jurisdictions that do not allow for the exclusion of certain warranties or the limitation or exclusion of liability for consequential or incidental damages. Based on this conclusion, the liability of Mr Roses is limited to the greatest extent permitted by law.

If the product comes damaged for reasons other than shipping such as: petal, stem or foliage disease, please contact a Mr Roses representative with any claim (including digital photos to sales@mr-roses.com) within 24 hours of receipt of product. Roses are a perishable good, so NO EXCEPTIONS WILL BE MADE! MR Roses does not offer discounts if rose buds are damaged due to shipping.

In the case where the number of roses received is less than what you ordered, please contact a MR Roses representative to place your claim no later than 24 hours after the product is received. MR Roses will issue a refund for the value of the missing stems.